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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Best Sunshine International
Address: PO Box 10003, PMB 1188
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9901
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 5
Number of Openings Currently Available 5
Specific Worksite location: Saipan
Job Classification: Office and Administrative Support Occupations
Job Title: Supervisor - Front Desk
Announcement Number: 17-02-43862
Job Classification: Office and Administrative Support Occupations
Opening Date: 2/24/2017
Closing Date: 3/11/2017
Salary Range: $13 to $17 / Hourly
Job Title: Supervisor - Front Desk
Job Duties: • Provide direction, supervision, guidance and be able to hold accountability to all employees involved in the daily operations of Front Desk • Greet and ensure that all guests are assisted at all times in a friendly and helpful manner and attempt to learn and use guests’ names at every opportunity • Perform check in, check out and room change procedures while providing efficient and quality service standard • Maintain cashier float and ensure accurate daily report of all money received • Maintain exemplary departmental standards of behavior, appearance, and attitude at all times • Conduct shift briefings to ensure hotel activities and operational requirements are known • Attend to guests’ complaints, inquiries and requests, and refer problems to his/her superior if he/she is unable to assist • Is knowledgeable of all special promotion procedures • Maintain comprehensive knowledge of standard reservation procedures including correct forms to use, how to read fax, email, messages, and how to interpret availability sources within the Reservations system • Perform the audit balances and prepare all works for audit in an orderly fashion • Take full responsibilities of the Assistant Manager – Front Office in his/her absence • Ensure guest satisfaction during shift and monitor team members with the same awareness • Adhere to all Company policies and procedure • Report accidents, injuries, unsafe work conditions and/or security issues to supervisors • Perform other related duties as assigned
High School Diploma Required? Undetermined
Qualification Requirements: • At least 2 years’ working experience in Front Office operations in a 5 star hotel / well-known property • Bachelor’s Degree or equivalent working experience • Responsible self-starter, capable of handling multi-faced projects and of working under pressure • Understanding of Hotel Property Management System (preferably Opera) • Proficiency in MS Office: Outlook, Word, Excel and PowerPoint • Good communication skills and interpersonal skills • Able to work on flexible shifts including overnights, weekends and holidays on rotation basis • Fluent in English • Ability to speak Cantonese or Mandarin is an advantage • Ability to multi-task
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $19.5 - $25.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable.
Anticipated starting date of employment: 10/1/2017
Anticipated closing date of employment: 9/30/2020
Housing Provided: No
Food Provided: No
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to the Company approval.
Comments: Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you