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Job Vacancy Announcement Detail


Employer: Imperial Pacific International (CNMI) LLC
DBA: Best Sunshine International
Address: PO Box 10003, PMB 1188
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-237-9901
Other Number:
Contact Imperial Pacific International (CNMI) LLC via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 3
Number of Openings Currently Available 3
Specific Worksite location: Saipan
Job Classification: Personal Care and Service Occupations
Job Title: VIP Front Desk Agent
Announcement Number: 17-02-43876
Job Classification: Personal Care and Service Occupations
Opening Date: 2/24/2017
Closing Date: 3/11/2017
Salary Range: $10 to $12 / Hourly
Job Title: VIP Front Desk Agent
Job Duties: • Greet and ensure that all guests are assisted at all times in a friendly and helpful manner and attempt to learn and use guest’s name at every opportunity • Handle VIP guests from all over the world, mainly from Asia regions (China, Japan & Korea, etc.) • Perform check-in, check-out and room change procedures and ensure all data is entered completely into system • Answer, record and process all guest calls, messages, requests, questions or concerns • Maintain cashier float and ensure accurate daily report of all money received • Coordinate with Housekeeping to track readiness of rooms for check-in • Review shift logs/daily memo books and document pertinent information in logbooks • Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information • Is knowledgeable of all special promotion procedures • Attend to guest’s complaints, inquiries and requests, and refers problems to his/her superior if he/she is unable to assist • Perform the audit balances and prepare all works for audit in an orderly fashion • Report accidents, injuries, unsafe work conditions and/or security issues to the superior • Perform other related duties as assigned
High School Diploma Required? Undetermined
Qualification Requirements: • Relevant experience in Front Office in the Hotel/Casino industry is an advantage • Bachelor’s Degree Holder with major in Hospitality or Hotel Management • Initiative, organized and detail-oriented; excellent communication and interpersonal skills • Understanding of Hotel Property Management System (preferably Opera) • Proficiency in MS Office: Outlook, Word, Excel and PowerPoint • Able to work on flexible shift including overnight, weekends and holiday on rotation basis • Ability to work under pressure • Fluent in English • Ability to communicate in Asian languages (either Chinese, Korean or Japanese) • Ability to multi-task
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $15 - $18
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Deductions according to Federal and Other Tax Regulations
Required tools, supplies and Equipment to be provided: Company will provide basic necessary tools and equipment according to the job functions if applicable
Anticipated starting date of employment: 10/1/2017
Anticipated closing date of employment: 9/30/2020
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Saipan
Fringe Benefits: Subject to Company Approval
Comments: Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you