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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Imperial Pacific International (CNMI) LLC |
| DBA: | Best Sunshine International |
| Address: | PO Box 10003, PMB 1188 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-237-9901 |
| Other Number: | |
| Contact Imperial Pacific International (CNMI) LLC via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | No, not covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 20 |
| Number of Openings Currently Available | 20 |
| Specific Worksite location: | Saipan |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Welcome Services Agent |
| Announcement Number: | 17-02-43913 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 2/25/2017 |
| Closing Date: | 3/12/2017 |
| Salary Range: | $7.25 to $10 / Hourly |
| Job Title: | Welcome Services Agent |
| Job Duties: | • Greeting, welcoming, directing and fare welling guests and visitors to company in accordance with established service standards • Welcome guests at any of the hotel entrances, offering the greeting appropriate to the time of day taking note of VIP and repeat guests • Open hotel doors for guests/visitors • Assist arriving and departing guests by opening and closing vehicle and taxi doors • Give instructions and directions to taxi drivers as per guest request • Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines • Ensure and maintain safety, security and cleanliness of parking areas • Maintain a smooth and efficient flow of traffic • Retrieving, collecting, tagging and delivering guest luggage ensuring luggage is stacked or stored appropriately and not damaged during transit. This includes transporting luggage in a timely and discreet manner without disrupting guests, hotel operations or ambience • Maintaining current product knowledge of events and facilities of company including gaming, food & beverage and entertainment to ensure guests receive accurate and timely information and advice. Welcome Services Agent is also required to maintain an awareness of events, activities, venues and places of interest to which they can refer guests • Communicating and logging guest requests and information to fellow team members and departments to proactively service guests, minimize confusion and ensure guest’s requirements are satisfied • Assisting the Doorperson in maintaining and ensuring the hotel driveway is operated in an orderly and safe manner • Perform other duties within the Front Office area as requested to meet the operational requirements of the Hotel • To provide courteous service to guests and respond promptly and tactfully to guest complaints, request and inquiries • To ensure that the bell carts are kept clean, shiny and in an orderly faction at all times • Adhere to all Company policies and procedures • Report accidents, injuries, unsafe work conditions and/or security issues to supervisors • Perform other related duties as assigned |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • Previous relevant experience is an advantage, preferably with a 5 star hotel • High School graduate or above • Physical mobility and stamina • Responsible, self-motivated and independent • Outgoing and approachable; good communication and interpersonal skills • Able to work on flexible shifts including overnight, weekends and holidays on rotation basis • Fluent in English • Ability to speak Cantonese or Mandarin is an advantage • Ability to multi-task |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.875 - $15 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Deductions according to Federal and Other Tax Regulations. |
| Required tools, supplies and Equipment to be provided: | Company will provides necessary tools and equipment according to the job functions if applicable. |
| Anticipated starting date of employment: | 10/1/2017 |
| Anticipated closing date of employment: | 9/30/2020 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | Saipan |
| Fringe Benefits: | Subject to the Company approval. |
| Comments: | Workers Compensation provided. Housing, food and transportation may or may not be provided, contingent on a case-by-case basis. Any applicant tentatively selected for this position is required to submit to and pass a drug test screening prior to employment. This test shall be paid for by the candidate seeking employment. An original Police Clearance from the place of residence for the last six (6) months will be required prior to employment. Potential Candidate may be subject to background investigation. Anticipated start and closing dates of employment may be sooner or later contingent on the potential candidate's acceptance of an offer of employment, successful completion of the background investigation, and passing of pre-employment drug test. To apply for this position you are required to email your detailed resume to careers@bestsunshinesaipan.com . Should you have any questions regarding this JVA please contact Human Resources- Recruitment Team at (670) 237-9901. Thank you |