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Job Vacancy Announcement Detail


Employer: Pacific Oriental Inc
DBA: Pacific Oriental Inc
Address: P.O Box 504930
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-288-0360
Other Number: 670-288-0363
Contact Pacific Oriental Inc via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Saipan International Airport
Job Classification: Management Occupations
Job Title: Room Reservations Manager
Announcement Number: 17-03-45080
Job Classification: Management Occupations
Opening Date: 3/8/2017
Closing Date: 3/23/2017
Salary Range: $1972 to $2500 / Monthly
Job Title: Room Reservations Manager
Job Duties: Directly supervise and coordinate the activities of Reservations personnel to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Resolve customer complaints or answer customers' questions regarding policies and procedures. Handle all daily reservation requests with other reservation assistants. Ensures that all areas under his/her responsibility are running efficiently and in accordance with the set standards of the Hotel. Fully knowledgeable in taking requests from guests. Make sure that all reservations are keyed in and coded properly. Ensures that all reservations received for the hotel are noted and prepared prior to the arrival of the guest; with all prior requirements arranged with respective departments. Make sure that all calls and emails are responded to. Develop and maintain positive business relationship with all operators. Ensures efficient room inventory management. Make sure that revenue in rooms is maximized. Ensures that all reservations staff is aware of the yield management strategies of the hotel. Controls room availability for all hotel reservations. Provide necessary records as needed. Accomplishes performance evaluation for Room Reservations staff. Monitors staff schedules, especially for holidays and overtime, based on the approved guidelines from the division head.
High School Diploma Required? Undetermined
Qualification Requirements: College or university Diploma in Hospitality or Tourism Management; minimum of two years related experience as Front Office Manager, Executive Housekeeping Manager or Sales Manager in a hotel. Comprehensive knowledge of business need, financial reporting and productivity requirements. Proficient in Microsoft Office Program and Property Management System. Must be able to work variable schedule including nights, weekends and holidays.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: FICA and Withholding tax.
Required tools, supplies and Equipment to be provided: None
Anticipated starting date of employment: 10/2/2017
Anticipated closing date of employment: 10/1/2018
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at:
Fringe Benefits: 1 Duty Meal per day, Holiday Pay (8hrs maximum), Personal Leave after one year of employment and other benefits.
Comments: Worker's compensation provided. Drug testing is required prior to employment. Must be eligible to work in the United States. Applications may be obtained from the Human Resources Office at the POI Aviation Building.