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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Star Marianas Air, Inc. |
| DBA: | Star Marianas Air, Inc. |
| Address: | PO Box 520461 Tinian, Northern Mariana Islands 96952 United States |
| Phone: | 670-433-9989 |
| Other Number: | 670-433-9990 |
| Contact Star Marianas Air, Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Tinian |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 10 |
| Number of Openings Currently Available | 10 |
| Specific Worksite location: | Tinian |
| Job Classification: | Transportation and Material Moving Occupations |
| Job Title: | Customer Service Specialist |
| Announcement Number: | 17-03-45229 |
| Job Classification: | Transportation and Material Moving Occupations |
| Opening Date: | 3/9/2017 |
| Closing Date: | 3/24/2017 |
| Salary Range: | $6.55 to $9.8 / Hourly |
| Job Title: | Customer Service Specialist |
| Job Duties: | Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | • High school diploma required. • Employees in these occupations need anywhere from a few months to one year of working with experienced employees. Some previous work-related skill, knowledge, or experience is usually needed.These occupations often involve using your knowledge and skills to help others. • With experience providing customer service in a commuter airline operating under Part 135 of the Federal Aviation Administration (FAA) preferred. • Must be willing and able to work flexible hours or shifts within a 24 hour period including weekends and holidays as may be required by the company. • Computer literate. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | bi-weekly |
| Overtime Available: | No |
| Overtime Rate: | $9.825 - $14.7 |
| Rate x 1.5 per hour Exempted: | Yes |
| Specify All Payroll Deductions: | All applicable taxes |
| Required tools, supplies and Equipment to be provided: | none |
| Anticipated starting date of employment: | 10/1/2017 |
| Anticipated closing date of employment: | 9/30/2018 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | none |
| Fringe Benefits: | none |
| Comments: | Workmen's compensation provided, Airlines are covered by the US Railway Act, compensation offered will be commensurate to the worker's skills, education, and experience. |