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Job Vacancy Announcement Detail


Employer: HRC SAIPAN CO.
DBA: HRC SAIPAN CO.
Address: PMB 103 BOX 10000
SAIPAN, Northern Mariana Islands
96950 United States
Phone: 670-285-7632
Other Number: 670-233-7625
Contact HRC SAIPAN CO. via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? No, not covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: HARD ROCK CAFE SAIPAN
Job Classification: Business and Financial Operations Occupations
Job Title: RETAIL SUPERVISOR
Announcement Number: 17-03-47118
Job Classification: Business and Financial Operations Occupations
Opening Date: 3/16/2017
Closing Date: 3/31/2017
Salary Range: $6.55 to $7 / Hourly
Job Title: RETAIL SUPERVISOR
Job Duties: PERFORMS THE FOLLOWING TASKS: PEOPLE: Continuously provides employees with verbal recognition, direction, and support. Communicates with employees to keep them informed or restaurant, regional, and corporate procedures. Communicates with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen. Trains and empowers employees to exercise good judgment to make decisions regarding service, food quality, and customer satisfaction by adhering to company training standards Monitors/coaches employees on performance, compliance with procedures and workload. Creates and modifies the weekly work schedule to accommodate employees, volume or other emerging trends. Informs management of employees who fail to meet standards to maintain a high quality workforce. Ensure employees follow safety, sanitation and security procedures. Listens to comments, criticisms, and feedback from customers, employees and other managers to gain an understanding of areas of strength and opportunity to improve personal/restaurant performance. Greets employees as they begin their shift to promote an atmosphere. Prepares Retail Store and employees for shift and ensures the restaurant is ready to open according to standards. Updates & maintains the Rockin’ Retail class, taught regularly to all FOH staff. Schedules breaks and zone assignments for Retail employees during the shift. SALES AND PROFITS: Opens & closes the retail store (with another manager in the building). Completes Opening and/or Closing Checklists. Balances staffing levels and labor costs to achieve a cost-effective plan for running restaurant. Monitors and controls labor using established methods to meet goals. Evaluates condition of equipment, and conducts routine maintenance and minor repairs to ensure smooth operation and save on costs. Fixes minor equipment problems (light bulbs) or calls for maintenance assistance when necessary. Inspects product levels and storage areas to determine if enough product is on hand; and to maintain proper storage. Builds business/market share by thinking of new ways to promote company and new programs that will bring in business, and by participating in local events to increase sales and profits. Design visual merchandise displays in order to increase foot traffic and sales. Observes employees while they stock, sell, ring up sales, etc. to ensure adherence to policy and positive guest experience. Conducts retail inventory. Conducts retail product Pull Lists to fill in back stock. Double checks RSA banks and deposits at checkouts before manager validates and enters into safe. Fills out Rap Sheets. Posts All-Access and employee financial reports and other information regarding sales performance. Monitors employees’ behavior and checks retail count balances to keep honest employees honest. Reads and reviews invoices to verify the accuracy of invoice specs and determine expenses, amount, and type of product being delivered to the retail store. Supervises deliveries by counting and checking product quality to ensure that the billing and delivery meet amount and standards. Communicates with other managers (including the use of the Manager’s Log) to ensure that assigned cleaning duties of retail store were completed up to standard. LEADERSHIP: LEADERSHIP: LEADERSHIP: LEADERSHIP: Self Accountability Innovation Problem Solving Modeling Strategic Thinking Communication Coaching and Development Impacting and Influencing
High School Diploma Required? Undetermined
Qualification Requirements: Able to work with little supervision. -Minimum of 2 years retail supervisory experience. - Performing duties which require bending & reaching - Must be knowledgeable in using the MICROS POS system - Standing or moving, for up to 8+ hours - Maintaining a well-groomed appearance (“having a plan”) - Following all uniform guidelines - Recycling products, where possible - Remaining calm in a hectic, fast-paced atmosphere - Demonstrating a high level of organization, attention-to-detail and a sense of urgency - Displaying a positive and outwardly friendly attitude toward guests and coworkers - Maintaining HRC’s 5 core Values and Mission Statement PHYSICAL REQUIREMENTS:  Ability to move throughout the restaurant and retail store (standing, walking, kneeling, bending) for extended periods of time.  Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.  Ability to move objects (lift, balance, carry) up to 50 pounds.  Ability to tolerate exposure to heat (greater than 90 F), cold (less than 40 F), chemicals, and a loud/noisy environment.  Ability to operate potentially hazardous equipment.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: BI-WEEKLY
Overtime Available: Yes
Overtime Rate: $9.825 - $10.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Federal tax and government deductions as required by law.
Required tools, supplies and Equipment to be provided: NONE
Anticipated starting date of employment: 10/1/2017
Anticipated closing date of employment: 9/30/2018
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: NOT APPLICABLE
Fringe Benefits: NONE
Comments: We are an Equal Opportunity Employer and comply with all CNMI and US laws relevant to employment. All jobs pay at least the CNMI minimum wage or more. All qualified applicants will receive serious consideration. Interested applicants must come and apply personally in Hard Rock Café located at 2nd Floor T-Galleria DFS Bldg to complete an application form from Monday - Friday from 10:30 AM - 5:00 PM or inquire by email to Nida Palconit at nida@hardrocksaipan.com not later than March 31, 2017.