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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | TRIPLE J RENTALS (MICRONESIA), INC. |
| DBA: | TRIPLE J RENTALS (MICRONESIA), INC. |
| Address: | P.O. BOX 500487 SAIPAN, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-1795 |
| Other Number: | |
| Contact TRIPLE J RENTALS (MICRONESIA), INC. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Hertz Rent A Car, Saipan |
| Job Classification: | Sales and Related Occupations |
| Job Title: | Customer Service Representative |
| Announcement Number: | 17-09-50100 |
| Job Classification: | Sales and Related Occupations |
| Opening Date: | 9/11/2017 |
| Closing Date: | 9/26/2017 |
| Salary Range: | $7.05 to $7.05 / Hourly |
| Job Title: | Customer Service Representative |
| Job Duties: | Interact with customers to provide information in response to inquiries about car rentals and services, and to handle and resolve complaints. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Performs sales duties by conducting weekly calls to Korea Market Tour Agencies. Performs other related duties as assigned. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | Must have High School Diploma or GED equivalent. Must have work experience in a Car Rental. Must know how to speak Korean or Chinese. Must be able to work in the U.S |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | bi-weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $10.575 - $10.575 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | CNMI TAX AND FICA |
| Required tools, supplies and Equipment to be provided: | NONE |
| Anticipated starting date of employment: | 10/1/2017 |
| Anticipated closing date of employment: | 9/30/2018 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | NONE |
| Comments: | MEDICAL INSURANCE (OPTIONAL) AND WORKER'S COMPENSATION PROVIDED BY THE EMPLOYER. |