Vacancies > Job Vacancy Announcement Detail

Job Vacancy Announcement Detail

Employer: Pacific Subsea Saipan, Inc.
DBA: Pacific Subsea Saipan, Inc.
Address: PMB 672 Box 10000
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-322-7734
Contact Pacific Subsea Saipan, Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 5
Number of Openings Currently Available 5
Specific Worksite location: Mangrove Pl, Lower Base, Saipan
Job Classification: Arts, Design, Entertainment, Sports, and Media Occupations
Job Title: Customer Relation Representatvie
Announcement Number: 18-01-52550
Job Classification: Arts, Design, Entertainment, Sports, and Media Occupations
Opening Date: 1/13/2018
Closing Date: 1/28/2018
Salary Range: $7.05 to $19 / Hourly
Job Title: Customer Relation Representatvie
Job Duties: Reservations and sales agent:, issues tickets, and compiles reports of transactions: Obtains confirmation of dive tour and rate information. Issues and validates submarine tickets from stock or tour agents and bus confirmation from carriers. Prepares passenger bookings, vouchers, and bus transportation to and from guest destination. Prepares final daily reservations summary report. Keeps current directory of hotels, motels, and timetables, and answers inquiries concerning submarine tour accommodations. Reviews routine invoices of transportation charges, and types and submits reports to company and to transportation agencies. Prepares and types claim forms for refunds and adjustments and reports of transactions processed. Converses with travel agents to determine customer reservations required. Provides travel agents customer with brochures and publications containing optional information, Books reservations, using computer terminal or telephone. Prints or requests transportation carrier tickets, using computer printer system or system link to travel carrier. Plans, describes, arranges, and sells itinerary tour packages and promotional travel incentives offered by various travel carriers, utilizing knowledge of available travel services and promotional techniques. Visits Agencies to evaluate work performance, ascertain customer problems, and detect market trends. Compiles sales figures and reports problems to management. Confers with management and sales personnel to formulate plans for meeting competition and improving sales. Adjusts customers' complaints.
Qualification Requirements: Must have computer knowledge. Able to use Microsoft words, excel. Degree in tourism or business is an advantage and 2 year Experience in tourism or customer relations. Ability to communicate in a clear and concise manner. Ability to understand and take reservations from different nationalities. Chinese/Japanese/Korean speaking preferred.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Three-fourths Guarantee 655.18(b}{17}:

"The employer may voluntarily offer the three-fourths guarantee but it is not required as a condition of placing a job order to be filed in connection with an H-2B application pursuant to 20 CFR 655.5. Three-fourths is defined as an offer to workers full-time employment for a total number of work hours equal to at least three-fourths of the workdays of each 12- week period (or 6-week period if the employment covered by the job is less than 120 days.)."
Overtime Available: Yes
Overtime Rate: $1.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: CNMI & Federal taxes, Social Security, if applicable, shall be withheld from the employee’s salary each pay period
Required tools, supplies and Equipment to be provided: None
Anticipated starting date of employment: 10/1/2018
Anticipated closing date of employment: 9/30/2019
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: 0
Fringe Benefits: None
Comments: Applicants must be physically able to perform efficiently the duties of the position at sea and ashore. Able to work rotating work schedules which may include holidays, weekends and night shifts.