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Job Vacancy Announcement Detail


Employer: Asia Pacific Hotels Inc.
DBA: Fiesta Resort & Spa Saipan
Address: P.O.Box 501029
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-234-7171
Other Number: 670-233-6413
Contact Asia Pacific Hotels Inc. via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Fiesta Resort & Spa Saipan
Job Classification: Personal Care and Service Occupations
Job Title: Supervisor, Guest Relations Agent
Announcement Number: 18-01-52964
Job Classification: Personal Care and Service Occupations
Opening Date: 1/19/2018
Closing Date: 2/3/2018
Salary Range: $2000 to $2800 / Monthly
Job Title: Supervisor, Guest Relations Agent
Job Duties: Performs the tasks of responding to the queries and request of guests. Handle the responsibilities of managing the guest relation activities of the hotel. Responds as well as solves different complaints of guests, maximizing the sales by providing the guests with additional information regarding its products and services and to make sure that the guests are satisfied.
High School Diploma Required? Undetermined
Qualification Requirements: 2 years experience in front office in a supervisory capacity and preferably from a full service hotel. Must be able to supervise and coordinate the activities of guest relations workers to ensure that guests on vacation or business travel have a pleasant experience, while also ensuring the establishment is run efficiently and profitability. Must be proficient in computer software applications, strong customer service and time management skills are essential. Must be able to work flexible schedule including early morning hours, nights, weekends and holidays.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: bi-weekly
Overtime Available: Yes
Overtime Rate: $1.5 - $1.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: All state and local taxes and share of medical insurance if applicable.
Required tools, supplies and Equipment to be provided: none
Anticipated starting date of employment: 10/1/2018
Anticipated closing date of employment: 9/30/2019
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: N/a
Fringe Benefits: Per management's approval.
Comments: Applications may be picked up at our security office located on the ground floor, south wing.