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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | WORLD CORPORATION |
| DBA: | WORLD CORPORATION |
| Address: | P.O. Box 500066 Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-234-5900 |
| Other Number: | 670-234-1067 |
| Contact WORLD CORPORATION via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Susupe |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Customer Service Supervisor |
| Announcement Number: | 18-01-52971 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 1/19/2018 |
| Closing Date: | 2/3/2018 |
| Salary Range: | $10 to $10 / Hourly |
| Job Title: | Customer Service Supervisor |
| Job Duties: | Confer with customers by online webpage and telephone. Check to ensure that appropriate changes were made to resolve customers' problems. Keeps records of customer interactions and transactions, recording details of inquires, complaints or comments, as well as actions taken. Refer unresolved grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Order tests that could determine the causes of product malfunctions. |
| High School Diploma Required? | Undetermined |
| Qualification Requirements: | High School graduate or equivalent required. Preferable in fluency and proficiency in the Korean language required. Minimum one to four years experience as a supervisory level employee. Management experience in marketing hotels and other related facilities in Korea strongly preferred. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | Bi- Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $15 - $15 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Federal and Government |
| Required tools, supplies and Equipment to be provided: | None |
| Anticipated starting date of employment: | 2/2/2018 |
| Anticipated closing date of employment: | 2/1/2019 |
| Housing Provided: | No |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
| Fringe Benefits: | Employee's benefits include free duty meal(s), basic medical coverage, and workmen's compensation. |
| Comments: | Applicants that are interested must submit an application form including the required documents. Employment application forms are available at the Saipan World Resort, Security Office, located next to the Wave Jungle/Water Park. For more information, please contact the Human Resources Team at (670)234-5900 ext.274/266/576/575. |