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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
Employer: | EFG Pacific Holdings, LLC. |
DBA: | ISLAND BEST CHOICE |
Address: | ROOM 104, MBP, NAURU LOOP SAIPAN, Northern Mariana Islands 96950 Northern Mariana Islands |
Phone: | 670-235-2883 |
Other Number: | 670-235-2883 |
Contact EFG Pacific Holdings, LLC. via email |
Job Vacancy Announcement | JVA |
JVA Type: | Renewal |
Island | Saipan |
FLSA Covered? | Yes, covered |
DOD related? | No |
PERM related? * | No |
VEVRAA related? | No |
Original Number of Openings: | 34 |
Number of Openings Currently Available | 34 |
Specific Worksite location: | Unit 104 Marianas Business Plaza Susupe |
Job Classification: | Business and Financial Operations Occupations |
Job Title: | CUSTOMER SERVICE SPECIALIST |
Announcement Number: | 18-01-53017 |
Job Classification: | Business and Financial Operations Occupations |
Opening Date: | 1/19/2018 |
Closing Date: | 2/3/2018 |
Salary Range: | $7.05 to $7.25 / Hourly |
Job Title: | CUSTOMER SERVICE SPECIALIST |
Job Duties: | RESPONSIBLE FOR THE CLIENT'S INQUIRIES AND ENSURE THAT ALL THEIR QUERIES HAS BEEN HANDLED WITHIN EXCEPTIONAL SERVICE AND QUALITY OF INTERACTION. RESPONDING TO QUERIES RECEIVED VIA EMAIL, TELEPHONE AND POST IN A TIMELY, CLEAR AND ETHICAL MANNER. EXECUTE HIGH STANDARD OF CUSTOMER SERVICE. READY TO ASSISTS THE MANAGEMENT LEVEL TO ACCOMPLISH ITS GOAL AND OBJECTIVES. ENSURING THAT ALL ACCOUNTS DEALT WITH ARE FULLY COMPLIANT. UPDATING NOTES AND RECORDS ON SYSTEMS. |
High School Diploma Required? | Undetermined |
Qualification Requirements: | WITH DEGREE IN BUSINESS, MARKETING, COMMUNICATIONS OR A RELATED FIELD PREFERRED. WITH PREVIOUS OFFICE EXPERIENCE, AND EXPERIENCE IN A CUSTOMER FACING ROLE FOR SERVICE PROVIDER. EXCELLENT COMMUNICATION AND TELEPHONE SKILLS. ABILITY TO MULTI TASK AND ORGANIZE IN HIGH PRESSURED ENVIRONMENT. |
Full or Part Time: | Full Time |
Hours per Week: | 40 |
Hours per Day: | 8 |
Payment Frequency: | Biweekly |
Overtime Available: | Yes |
Overtime Rate: | $10.575 - $10.875 |
Rate x 1.5 per hour Exempted: | No |
Specify All Payroll Deductions: | FEDERAL & CNMI INCOME TAX. |
Required tools, supplies and Equipment to be provided: | NONE |
Anticipated starting date of employment: | 10/1/2018 |
Anticipated closing date of employment: | 9/30/2019 |
Housing Provided: | No |
Food Provided: | No |
Transportation required: | No |
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | 0 |
Fringe Benefits: | WORKERS COMPENSATION PROVIDED. |
Comments: | APPLICANTS WHO ARE CONSIDERED FOR EMPLOYMENT ARE REQUIRED TO HAVE A DRUG SCREENING TEST AND MUST SUBMIT A LATEST POLICE CLEARANCE. |