Vacancies

Vacancies > Job Vacancy Announcement Detail

Job Vacancy Announcement Detail


Employer: EFG Pacific Holdings, LLC.
DBA: ISLAND BEST CHOICE
Address: ROOM 104, MBP, NAURU LOOP
SAIPAN, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-235-2883
Other Number: 670-235-2883
Contact EFG Pacific Holdings, LLC. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 34
Number of Openings Currently Available 34
Specific Worksite location: Unit 104 Marianas Business Plaza Susupe
Job Classification: Business and Financial Operations Occupations
Job Title: CUSTOMER SERVICE SPECIALIST
Announcement Number: 18-01-53017
Job Classification: Business and Financial Operations Occupations
Opening Date: 1/19/2018
Closing Date: 2/3/2018
Salary Range: $7.05 to $7.25 / Hourly
Job Title: CUSTOMER SERVICE SPECIALIST
Job Duties: RESPONSIBLE FOR THE CLIENT'S INQUIRIES AND ENSURE THAT ALL THEIR QUERIES HAS BEEN HANDLED WITHIN EXCEPTIONAL SERVICE AND QUALITY OF INTERACTION. RESPONDING TO QUERIES RECEIVED VIA EMAIL, TELEPHONE AND POST IN A TIMELY, CLEAR AND ETHICAL MANNER. EXECUTE HIGH STANDARD OF CUSTOMER SERVICE. READY TO ASSISTS THE MANAGEMENT LEVEL TO ACCOMPLISH ITS GOAL AND OBJECTIVES. ENSURING THAT ALL ACCOUNTS DEALT WITH ARE FULLY COMPLIANT. UPDATING NOTES AND RECORDS ON SYSTEMS.
High School Diploma Required? Undetermined
Qualification Requirements: WITH DEGREE IN BUSINESS, MARKETING, COMMUNICATIONS OR A RELATED FIELD PREFERRED. WITH PREVIOUS OFFICE EXPERIENCE, AND EXPERIENCE IN A CUSTOMER FACING ROLE FOR SERVICE PROVIDER. EXCELLENT COMMUNICATION AND TELEPHONE SKILLS. ABILITY TO MULTI TASK AND ORGANIZE IN HIGH PRESSURED ENVIRONMENT.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Biweekly
Overtime Available: Yes
Overtime Rate: $10.575 - $10.875
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: FEDERAL & CNMI INCOME TAX.
Required tools, supplies and Equipment to be provided: NONE
Anticipated starting date of employment: 10/1/2018
Anticipated closing date of employment: 9/30/2019
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: 0
Fringe Benefits: WORKERS COMPENSATION PROVIDED.
Comments: APPLICANTS WHO ARE CONSIDERED FOR EMPLOYMENT ARE REQUIRED TO HAVE A DRUG SCREENING TEST AND MUST SUBMIT A LATEST POLICE CLEARANCE.