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Job Vacancy Announcement Detail


Employer: Interpacific Resort (Saipan) Corp
DBA: Interpacific Resort (Saipan) Corp
Address: P.O. Box 502370
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-234-7976
Other Number: 670-234-2043
Contact Interpacific Resort (Saipan) Corp via email

Job Vacancy Announcement JVA
JVA Type: Replacement
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Saipan
Job Classification: Personal Care and Service Occupations
Job Title: Front Desk Supervisor
Announcement Number: 18-10-63260
Job Classification: Personal Care and Service Occupations
Opening Date: 10/10/2018
Closing Date: 10/25/2018
Salary Range: $7.25 to $9 / Hourly
Job Title: Front Desk Supervisor
Job Duties: Resolves customer complaints or answer customers' questions regarding policies and procedures. Supervises the work of Clerks to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provides guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Implements corporate or departmental policies, procedures, and service standards in conjunction with management. Openly communicates job performance problems to identify causes and issues and to work on resolving problems. Trains or instructs employees in job duties or company policies or arrange for training to be provided. Evaluates job performance and conformance to regulations and recommend appropriate action as needed. Reviews, records or reports activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. Recruits, interviews, and recommends hiring to the Front Office Manager/Assistant Front Office Manager. Interprets and communicates work procedures and company policies to staff. Monitors cash transactions. Prepares schedules of clerks. Establishes room assignments and assists guests in total check-in, including computer entries. Performs other related duties as assigned.
High School Diploma Required? Undetermined
Qualification Requirements: Minimum of one (1) to two (2) years previous experience as a Front Desk Supervisor is required. Must be resourceful, take ownership of problems and issues that arise, and have excellent problem-solving skills. Must have the ability to work well under pressure and to lead a team. In addition to managing the daily operations at the desk, must have the ability to provide the Front Desk Clerks with necessary training and support. Fluency in Korean, Japanese, or Russian is preferred. Must be able to work graveyard shifts, evenings, weekends, and holidays.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: bi-weekly
Overtime Available: Yes
Overtime Rate: $10.875 - $13.5
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: CNMI & Federal Tax Deductions
Required tools, supplies and Equipment to be provided: None
Anticipated starting date of employment: 10/29/2018
Anticipated closing date of employment: 10/28/2019
Housing Provided: No
Food Provided: Yes
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: None
Fringe Benefits: Fringe benefits include duty meals, WCC, medical insurance, vacation / personal leave, life insurance, holiday pay and 401(k) retirement benefits.
Comments: A PIC Employment Application must be submitted, together with the requirements, in order to be considered for the position. ALL APPLICATIONS MUST BE COMPLETE AT THE TIME OF SUBMISSION. Incomplete applications will NOT be accepted or considered. PIC applications are available at the PIC Security Desk by the Loading Dock/Employee Entrance. Skills testing may be required.