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Job Vacancy Announcement Detail
Employer: | Century Tours, Inc. |
DBA: | Century Tours |
Address: | P.O. Box 10000 PPP 1028 Saipan, Northern Mariana Islands 96950 United States |
Phone: | 670-235-3712 |
Other Number: | 670-233-6084 |
Contact Century Tours, Inc. via email |
Job Vacancy Announcement | JVA |
JVA Type: | New |
Island | Saipan |
FLSA Covered? | Yes, covered |
DOD related? | No |
PERM related? * | No |
VEVRAA related? | No |
Original Number of Openings: | 2 |
Number of Openings Currently Available | 2 |
Specific Worksite location: | Saipan and atl Century Tours Inc. Offices |
Job Classification: | Management Occupations |
Job Title: | Operations Manager |
Announcement Number: | 19-01-64956 |
Job Classification: | Management Occupations |
Opening Date: | 1/14/2019 |
Closing Date: | 1/29/2019 |
Salary Range: | $1972 to $3000 / Monthly |
Job Title: | Operations Manager |
Job Duties: | Plan, direct, or coordinate the China Market Tour operations and the actual delivery of service to the customer. Research market conditions in local, regional, or national areas, or gather information to determine potential sales of a product or service, or create a marketing campaign. Gather information on competitors, prices, sales, and methods of marketing and distribution. Analyze customer base and current sales strategies and identifying opportunities to increase efficiency and profitability. Formulate and review operations policies, manage daily operations and plan the schedules of staff and use of company resources, Coordinate sales distribution by establishing sales assignments, quotas, and goals and establish continuing training programs for Tour Sales Representatives and Customer Service Agents. Analyze tour sales statistics gathered by staff to determine sales potential and monitor the preferences of customers. Manage all staff in the department, to ensure the highest standard of performance from the team. Organize, plan and conduct all kinds of travel, and tours for groups and individuals by working closely with other department managers. Provide advice on Chinese Tourist expectations and travel and tour trends in China. Work closely with Vice President & other department managers in Saipan and China to maximize occupancy of rooms and meetings, rates, yield and average spends by implementing appropriate training and communication systems, also to evaluate sales performance and product on a regular basis in order to recognize challenges for the future. Actively seek all sales and revenue opportunities both internal and external to increase the profile of company. Research market conditions in Saipan and China. Gather information to determine potential sales of a product or service, or create a marketing campaign. Plan, direct, or coordinate marketing policies and programs, such as determining the demand for products and services offered by a firm and its competitors, and identify potential customers. Develop pricing strategies with the goal of maximizing the firm's profits or share of the market while ensuring the firm's customers are satisfied. Oversee product development or monitor trends that indicate the need for new products and services. Perform other duties as assigned. |
High School Diploma Required? | Undetermined |
Qualification Requirements: | Bachelor's degree in Management, Travel and Tour, or any related field. Fluency in both written and oral communication in the English and Chinese languages is preferred as incumbent must be able and willing to travel between China and Saipan to serve as a liaison. Must be able and willing to work nights, weekends, and holidays. |
Full or Part Time: | Full Time |
Hours per Week: | 40 |
Hours per Day: | 8 |
Payment Frequency: | Biweekly |
Overtime Available: | No |
Overtime Rate: | $1.5 - $1.5 |
Rate x 1.5 per hour Exempted: | Yes |
Specify All Payroll Deductions: | FICA and Withholding tax. Medical/dental insurance premium if employee enrolls. |
Required tools, supplies and Equipment to be provided: | Company vehicles, laptop, uniforms, office stationery (pens/pencils, papers, forms, etc.), Xerox machines, company radio phones, ID badges. |
Anticipated starting date of employment: | 2/1/2019 |
Anticipated closing date of employment: | 9/30/2019 |
Housing Provided: | No |
Food Provided: | No |
Transportation required: | No |
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
Fringe Benefits: | 25% of employee's contribution matched by employer (effective after the employee's 2nd year) if enrolled under the 401k Retirement Plan, 50% of Medical Insurance premium ($60.37) for incumbent's first 2 years (75% from 2-5 years, 100% employer share for 5 years or more), Holiday Pay (8hrs maximum), one duty meal if employee works more than 5 hours in one work day. |
Comments: | Applications may be obtained from the Front Office of Century Tours, Inc., located at the ground floor of the Kanoa Resort on Beach Road in Susupe, Saipan. Offices are open Sunday-Saturday from 9 AM-6 PM. Worker's compensation provided. Drug testing is required prior to employment. |