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Job Vacancy Announcement Detail


Employer: AC Pacific, LLC DBA Star Sands Plaza
DBA: AC Pacific, LLC DBA Star Sands Plaza
Address: P. O. Box 503842 CK
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-233-3535
Other Number: 670-233-4141
Contact AC Pacific, LLC DBA Star Sands Plaza via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available -1
Specific Worksite location: Saipan
Job Classification: Sales and Related Occupations
Job Title: Customer Service Representative
Announcement Number: 19-10-80858
Job Classification: Sales and Related Occupations
Opening Date: 10/3/2019
Closing Date: 10/24/2019
Salary Range: $9.26 to $10 / Hourly
Job Title: Customer Service Representative
Job Duties: Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customer's complaints, or comments, as well as actions taken. Resolve customer's service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Refer unresolved customer grievances to designated departments for further resolution. Contact customers to respond to inquiries or to notify them of claim investigation results or planned adjustments. Solicit sales of new or additional services or products. Determine charges for services requested, collect deposits or payments, or arrange for services to resolve customer concerns.
High School Diploma Required? Yes
Qualification Requirements: Applicant must have excellent communication and customers skills, is friendly and very approachable. Must have excellent product knowledge related to the retail and gift industry. Japanese language speaking skills preferred. Able to operate retail POS.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-Weekly
Overtime Available: Yes
Overtime Rate: $13.89 - $15
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: FICA, CNMI TAX, Medicare
Required tools, supplies and Equipment to be provided: Employer provided tools and equipment without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned, in accordance with 20 CFR 655.423 (k)
Anticipated starting date of employment: 10/3/2019
Anticipated closing date of employment: 9/30/2020
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: 0
Fringe Benefits: Health Insurance (80/20 applicable premium cost share) and 401K (eligible full time employees)
Comments: Job opportunity is a temporary, full-time position. This job opportunity provides three-fourths guarantee as required by 20 CFR 655.423(f). Prospective applicants may apply 24 hours Mon-Sun on this site and on the company's 24/7 website at https://www.starsandsplaza.com and jobs@starsandsplaza.com. Prospective applicants may also apply and submit employment applications in person with the company's HR Department Mon-Sat 8am-5pm located at 016D12 Husga Avenue, Garapan, Saipan with business telephone contact number +16702334140.