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Job Vacancy Announcement Detail


Employer: Pacific Islands Club Saipan
DBA: Pacific Islands Club Saipan
Address: P.O. Box 502370
Saipan, Northern Mariana Islands
96950 Northern Mariana Islands
Phone: 670-234-7976
Contact Pacific Islands Club Saipan via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 3
Number of Openings Currently Available 3
Specific Worksite location: San Antonio Street, Afetnas
Job Classification: Personal Care and Service Occupations
Job Title: Guest Relations Officer
Announcement Number: 21-01-88456
Job Classification: Personal Care and Service Occupations
Opening Date: 1/9/2021
Closing Date: 1/30/2021
Salary Range: $7.98 to $7.98 / Hourly
Job Title: Guest Relations Officer
Job Duties: Greet, register and assists guests with inquiries. Make and Confirm Reservations. Record guests’ comments or complaints, referring customers to managers as necessary. Makes dining and other reservations for patrons, and obtain tickets for events. Provides information about local features, such as shopping, dining, nightlife, or recreational destinations. Makes travel arrangements for sightseeing or other tours. Promote and arrange amenities and event for VIP guest and special events. Receives, stores, or delivers luggage or mail to guests. Picks up and deliver items or run errands for guests, as needed. Oversees cleanliness of the lobby and entrances of the hotel partnership with Housekeeping department. Carries out unusual requests, such as searching for hard-to-find items. Arranges for the replacement of items lost by travelers. Serves as an interpreter or translator when guests require such services. Ability to stand during the entire shift. Plans special events, parties, and meetings, which may include booking musicians or celebrities to appear. Assist the front desk when needed. Performs clerical tasks on a temporary basis when needed. Performs other related duties as assigned.
High School Diploma Required? Yes
Qualification Requirements: Associate Degree. Six months or more experience in Concierge or Customer Service in hotel or related industry. Proficient in languages of Korean-English or Chinese-English or Russian-English is required due to the demographic of visitors/tourist to Saipan. Must be able to work flexible shifts (days, nights and holidays).
Full or Part Time: Full Time
Hours per Week: 35
Hours per Day: 7
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $11.97 - $11.97
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Local and Federal taxes, Employer provided housing (optional) $100.00 per month
Required tools, supplies and Equipment to be provided: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned.
Anticipated starting date of employment: 4/5/2021
Anticipated closing date of employment: 4/4/2022
Housing Provided: Yes
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: 0
Fringe Benefits: Shift duty meal, Medical and Life Insurance, Vacation Leave, Holiday Pay, Housing.
Comments: This a temporary, full-time position of at least 35 hours per work week with employment period beginning April 5, 2021 to April 4, 2022. THREE-FOURTHS GUARANTEE for Employment offered is for a total number of work hours equal to at least three-fourths of the workdays of the total period of employment specified in the work contract, beginning with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ending on the expiration date specified in the work contract or in its extensions, if any. Frequency of pay: Bi-weekly, subjected to mandatory payroll tax deduction required by law (20 CFR 655.423(h). Deductions: Employer provided housing is optional for the cost of $100.00 per month (20 CFR 655.423(f)). Transportation and subsistence will be provided to the worker from the place of origin to the place of employment. Upon conclusion of the job opportunity, employer will provide the return transportation and substance to the place of origin or place of recruitment (20 CFR 655.423(k)(1)). Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned (20 CFR 655.423(K)). This is a non-exempt position and is eligible to receive overtime compensation in accordance to The Fair Labor Standards Act (FLSA). Inquiry to this job posting can be made by telephone at (670)234-7976 (Monday to Friday, 8am to 5pm) Or email resumes to: hrcoordinator@picsaipan.com; Or obtain application at Pacific Islands Club Saipan San Antonio Street (Security Office).