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Job Vacancy Announcement Detail


Employer: Docomo Pacific (Saipan), Inc.
DBA: Docomo Pacific (Saipan), Inc.
Address: Gualo Rai Commercial Center, Middle Road, P.O. Box 502146
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-285-5067
Contact Docomo Pacific (Saipan), Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Gualo Rai Commercial Ctr., Middle Rd., Gualo Rai, Saipan MP 96950
Job Classification: Sales and Related Occupations
Job Title: techZone Supervisor
Announcement Number: 21-04-89474
Job Classification: Sales and Related Occupations
Opening Date: 4/30/2021
Closing Date: 5/21/2021
Salary Range: $14 to $14 / Hourly
Job Title: techZone Supervisor
Job Duties: Supervises techZone service personnel in programming and activation of cellular phones and devices and headsets and accessories for customers at retail outlets. Supervises techZone service personnel and/or performs repairs and upgrades of cellular phones and devices, headsets and accessories, including disassembling, repairing, replacing parts, reassembling units, and testing repaired cellular phones and devices, headsets and accessories, and upgrades of operating systems for cellular phones and devices operating systems. Utilizes MindBill for invoicing parts and services. Determines work schedules and assignments for techZone service personnel. Ensures customer issues are resolved in a timely manner. Conducts and/or coordinates training for new and existing techZone service personnel. Tracks and monitors inventory and prepare inventory reports. Prepares daily, weekly, and monthly service reports. Utilizes Microsoft Excel software, MindBill Resource Manager software, and other tools in performing job duties. Performs work for Employer at Gualo Rai Commercial Center, Middle Road, Gualo Rai, MSA of Saipan, NMI and may travel once per year to the MSA of Rota, NMI for one week or less to perform work for the Employer as a techZone Supervisor for its customers.
High School Diploma Required? Yes
Qualification Requirements: High school diploma (may be foreign equivalent), 12 months of experience as a techZone Supervisor or supervisor for servicing cellular phones and devices (any job title), and 6 months of experience using Microsoft Excel and MindBill Resource Manager software.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: Yes
Overtime Rate: $21 - $21
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Employer will make all deductions from the worker’s paycheck as required by law (social security, Medicare and withholding tax).
Required tools, supplies and Equipment to be provided: Employer will provide to the worker, without charge or deposit charge, all tools, supplies and equipment required to perform the duties assigned.
Anticipated starting date of employment: 10/1/2021
Anticipated closing date of employment: 9/30/2024
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: N/A
Fringe Benefits: Fringe benefits available after 90-day probationary period. Employer/employee paid medical and dental insurance premium; 401(k) Employer match up to a maximum of 3.5% of contribution, premium for life insurance policy for coverage in the amount of annual wages; Docomo Pacific (Saipan), Inc. provided unlimited local calls, unlimited local SMS, unlimited data and cable services and optional enrollment in Docomo Pacific (Saipan), Inc.’s Mobil Fleet Card Program.
Comments: The job opportunity is a temporary, full-time position commencing on October 1, 2021 and ending on September 30, 2024. The job opportunity may require the worker to travel, at Employer’s expense, once per year to the MSA of Rota, NMI for one week or less to perform work for the Employer as a techZone Supervisor for its customers. Workdays will be Monday to Friday, from 8:00 a.m. to 5:00 p.m. THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the workers at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: If the workers complete 50% of the work contract period, the Employer will provide, reimburse, or advance payment for the workers’ transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the workers are dismissed earlier, the Employer will provide or pay for the workers’ reasonable costs of return transportation and subsistence back home or to the place the workers originally departed to work, except where the workers will not return due to subsequent employment with another employer or where the Employer has appropriately reported a workers’ voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Interested applicants may apply for the job opportunity with Docomo Pacific (Saipan), Inc. either via its website, email, or by mail. All employment applications must be received no later than the closing date shown above. Applicants may request application forms and submit applications via its website at https://www.docomopacific.com/about-us/careers, email to jcatalig@docomopacific.com, or by mail through Post Office Box 502146, Saipan, MP 96950, Attn: J. Michelle Atalig. Applicants can also contact Docomo Pacific (Saipan), Inc. by phone at 1-670-488-2273 or 1-671-688-2355 ext. 6400 if they want to request an application form or require further information. Interviews for the job opportunity will be conducted by telephone from Monday to Friday, from 8:00 a.m. to 5:00 p.m., or at such other reasonable time as may be requested by the applicant.