Vacancies
Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | L & T Group of Companies Ltd. |
| DBA: | L & T Group of Companies Ltd. |
| Address: | P.O. Box 501280 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-235-0561 |
| Other Number: | 670-235-0562 |
| Contact L & T Group of Companies Ltd. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | Renewal |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | JP Centre, Beach Road Garapan |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Account Representative |
| Announcement Number: | 21-05-90759 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 5/15/2021 |
| Closing Date: | 6/5/2021 |
| Salary Range: | $9.22 to $9.5 / Hourly |
| Job Title: | Account Representative |
| Job Duties: | Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | Education: High School Graduate/GED Work Experience: 12 months of previous work-related experience Special Requirements: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Proficiency in Adobe Systems: Adobe Acrobat/Reader and Microsoft Office: Word, PowerPoint, Excel and Outlook. Previous work-related skill and knowledge is required for this occupation. |
| Full or Part Time: | Full Time |
| Hours per Week: | 35 |
| Hours per Day: | 7 |
| Payment Frequency: | Bi-Weekly |
| Overtime Available: | Yes |
| Overtime Rate: | $13.83 - $14.25 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | All CNMI and Federal Income Taxes, share in medical insurance and 401(k) retirement plan, if applicable. |
| Required tools, supplies and Equipment to be provided: | Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned. |
| Anticipated starting date of employment: | 10/1/2021 |
| Anticipated closing date of employment: | 9/30/2022 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | Paid leave, Holiday pay, and 401(k) retirement plan subject to company policy. |
| Comments: | The job opportunity is a temporary, full-time position commencing on October 1, 2021 to September 30, 2022. THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: If the worker completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Interested applicants may apply with L&T Group of Companies, Ltd. either via hand delivery, mail, email, facsimile. All employment applications and resume’ must be received no later than the closing date shown above. Applicants may be interviewed for the job opportunity during regular office hours. Contact Information: Glicerio Arago, L&T Group of Companies, Ltd. 2nd Floor, JP Centre Beach Road, Garapan PO Box 501280 Saipan MP 96950 Office Hours: Monday through Friday~8:00 am to 5 pm Email: hrd@ltsaipan.com Tel. No. (670) 235-0561 Ext. 131/115. Facsimile: (670) 235-3740 |