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Job Vacancy Announcement Detail


Employer: JIANG ZHENG GROUP INC
DBA: JIANG ZHENG GROUP INC
Address: GARAPAN
SAIPAN, Northern Mariana Islands
96950 United States
Phone: 670-285-9009
Contact JIANG ZHENG GROUP INC via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 6
Number of Openings Currently Available 6
Specific Worksite location: GARAPAN
Job Classification: Personal Care and Service Occupations
Job Title: Customer Service Representative
Announcement Number: 21-06-91478
Job Classification: Personal Care and Service Occupations
Opening Date: 6/11/2021
Closing Date: 7/2/2021
Salary Range: $9.22 to $9.22 / Hourly
Job Title: Customer Service Representative
Job Duties: Knowledge of Saipan's real estate industry Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
High School Diploma Required? Yes
Qualification Requirements: Work in a real estate company for at least continuous 12 months
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: BI-WEEKLY
Overtime Available: Yes
Overtime Rate: $13.83 - $13.83
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: CNMI TAX AND FEDERAL TAX
Required tools, supplies and Equipment to be provided: PROVIDE EQUIPMENT NEEDED FOR THE JOB
Anticipated starting date of employment: 10/1/2021
Anticipated closing date of employment: 9/30/2022
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: N/A
Fringe Benefits: WORKERS COMPENSATION COVERAGE IS PROVIDED.
Comments: 1) EMPLOYMENT BASIS & DURATION. This job opportunity is for a temporary, full-time position,commencing on October 1, 2021 to September 30,2022 2) WORK HOURS. Employees hired under this announcement will work on full time employment at least 40 hours per week. 3)THREE-FOURTHS GUARANTEE. Workers will be offered employment for a total number of work hours equals at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need,whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. 4) INBOUND/OUTBOUND TRANSPORTATION AND SUBSISTENCE. Upon Completion of the work contract, or where the worker is dismissed earlier, the employer will provide or pay for worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work,except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. 5)PROVISION OF TOOLS, SUPPLIES AND EQUIPMENT. The employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. 6) RECRUITMENT INFORMATION Prospective applicants may apply thru online job posting, email jiangzhenggroupcorp@gmail.com or bring your resume go to the office in Garapan from Mon-Fri 8:00 am to4:00 pm,or may call the office number 1670-285-9009.