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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Saipan Adventures Inc. |
| DBA: | Saipan Adventures Inc. |
| Address: | P.O. Box 10000 PMB 928 PPP Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-235-3715 |
| Other Number: | |
| Contact Saipan Adventures Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | Saipan and at all Saipan Adventures Inc. offices |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Reservations Agent |
| Announcement Number: | 21-06-91671 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 6/17/2021 |
| Closing Date: | 7/8/2021 |
| Salary Range: | $8.5 to $12.69 / Hourly |
| Job Title: | Reservations Agent |
| Job Duties: | Confer with China offices or directly with Chinese tourist customers to determine their service requirements and travel preferences. Determine whether space is available on travel dates requested by Chinese tourist customers, assigning requested spaces when available. Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries. Maintain computerized inventories of available passenger space and provide information on space reserved or available. Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements. Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies. Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers. Prepare customer invoices and accept payment. Open or close information facilities. Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps. Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations. Promote particular destinations, tour packages, and other travel services. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | High school diploma or GED. Twelve (12) months experience as a Reservations Agent. Must be able to work during inclement weather. Must be able and wiling to work shifts, evenings, holidays, and weekends. Must be able to convey information effectively in the Chinese and English languages. Familiarity with Tourism and Hotel Operations is a plus. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Actively looking for ways to help people. Talking to others to convey information effectively. Considering the relative costs and benefits of potential actions to choose the most appropriate one. Managing one's own time and the time of others. Communicating effectively in writing as appropriate for the needs of the audience. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| Full or Part Time: | Full Time |
| Hours per Week: | 35 |
| Hours per Day: | 7 |
| Payment Frequency: | Biweekly |
| Overtime Available: | Yes |
| Overtime Rate: | $12.75 - $19.04 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | All CNMI and Federal Income Taxes, share in medical insurance and 401(k) retirement plan, if applicable. |
| Required tools, supplies and Equipment to be provided: | Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned. |
| Anticipated starting date of employment: | 10/1/2021 |
| Anticipated closing date of employment: | 9/30/2022 |
| Housing Provided: | No |
| Food Provided: | No |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | N/A |
| Fringe Benefits: | Paid leave, Holiday pay, and 401(k) retirement plan subject to company policy. |
| Comments: | The job opportunity is a temporary, full-time position commencing on October 1, 2021 to September 30, 2022. THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: If the worker completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Interested applicants may apply with Saipan Adventures Inc. via (hand delivery, mail, email, facsimile). All employment applications and resume’ must be received no later than the closing date shown above. Prospective U.S. worker applicants may apply and be interviewed for the job opportunity directly with the employer by: a) sending resume’ via mail to Mr. Glicerio Arago, Saipan Adventures, Inc. with postal address P.O. Box 10000 PMB 1028 PPP, Saipan MP 96950; or hand deliver to the employer's HR Office located on the 2nd floor of the POI Building, GSE Area, International Terminal Lp, I'Fadang, Saipan, during regular office hours from 8:00AM to 5:00PM, Monday-Friday, with telephone number +1 670-235-3715, b) picking up an application form and submitting a filled-out document along with the resume via email at ceti.hr@saipan.travel or in person at the employer's HR Office during regular office hours, c) via the CNMI Department of Labor's website: https://www.marianaslabor.net |