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Job Vacancy Announcement Detail


Employer: Century Tours, Inc.
DBA: Century Tours, Inc.
Address: P.O. Box 10000 PPP 1028
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-235-3715
Contact Century Tours, Inc. via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 3
Number of Openings Currently Available 3
Specific Worksite location: Saipan and at all Century Tours Inc. offices
Job Classification: Personal Care and Service Occupations
Job Title: Tour Guide
Announcement Number: 21-09-92824
Job Classification: Personal Care and Service Occupations
Opening Date: 9/27/2021
Closing Date: 10/18/2021
Salary Range: $12.14 to $13.14 / Hourly
Job Title: Tour Guide
Job Duties: Describe tour points of interest and respond to questions from Chinese tourist customers. Escort Chinese tourist customers in groups including pick up and drop off from/to the Saipan International Airport, on cruises, sightseeing tours or through places of interest on land or water such as popular tour sites, including weekly, annual and special events and activities in the CNMI such as the Thursday Night market, Saturday Sabalu Market, Annual Taste of Marianas International Food Festival & Beer Garden, Flame Tree Arts Festivals, Village Fiesta, Fishing Derby, Annual Marianas Beer & Barbeque Festival, Annual Sports Festivals - Saipan Marathon, Saipan Ocean Swim, Tagaman Triathlon, Escape to Managaha. Monitor visitors activities to ensure compliance with government or tour regulations and safety practices such as safety, driving and road regulations in the CNMI for customers that will rent motor vehicle and jet ski for water sports. Provide directions and other pertinent information regarding the CNMI such as historical and popular sites and important landmarks to visitors and tourists from China. Distribute brochures, show audiovisual presentations and explain establishment processes and operations upon arrival at the meeting or briefing room and tour sites to Chinese tourist customers. Research various topics, including site history and environmental conditions to plan appropriate travel routes, instruction, commentary and accurate answers to questions from Chinese tourist customers. Select travel routes and sites to be visited based on knowledge of specific areas in Saipan, Tinian and Rota, CNMI that are interesting to or regularly requested by tourists and customers particularly locations and events promoted by the Marianas Visitors Authority (MVA), the CNMI government agency tasked to promote the CNMI to visitors, tourists and the global tourism industry. Safely drive company vans and motor vehicles to transport customers to establishments and tour site locations including checklist of inspection prior to operating the motor vehicle and reporting any deficiencies to the General Manager or Operations Manager and recommend repair or maintenance. Collect fees and tickets from group Chinese tourist customers for their entrance to tour sites or water vessels including additional packages for meals and activities and such other charges and fees availed or purchased by the customers. Assemble and check the required supplies and equipment prior to departures such as brochures, promotional materials, mobile phone and/or radio, bottled water, checklist and detailed itinerary of customers. Provide for physical safety of tour groups, performing such activities as providing first aid or directing emergency evacuation, communicating with company officers and the safety and health officer. Solicit tour patronage by promoting and selling optional tours and activities/services including souvenir and promotional items. The ability to speak fluently in both the English and Chinese languages to communicate with Chinese tourist customers is not a requirement but is highly advantageous.
High School Diploma Required? Yes
Qualification Requirements: HIGH SCHOOL DIPLOMA OR GED. TWO (2) YEARS PRIOR WORK EXPERIENCE AS A TOUR GUIDE. MUST HAVE OR BE ABLE TO OBTAIN A VALID TOUR GUIDE CERTIFICATION FROM MVA. MUST BE ABLE TO DRIVE TOURISTS SAFELY THROUGH VARIOUS TOUR ROUTES. KNOWLEDGE OF PRINCIPLES AND PROCESSES FOR PROVIDING CUSTOMER AND PERSONAL SERVICES. THIS INCLUDES CUSTOMER NEEDS ASSESSMENT, MEETING QUALITY STANDARDS FOR SERVICES, AND EVALUATION OF CUSTOMER SATISFACTION. KNOWLEDGE OF THE STRUCTURE AND CONTENT OF THE ENGLISH LANGUAGE INCLUDING THE MEANING AND SPELLING OF WORDS, RULES OF COMPOSITION, AND GRAMMAR. KNOWLEDGE OF HISTORICAL EVENTS AND THEIR CAUSES, INDICATORS, AND EFFECTS ON CIVILIZATIONS AND CULTURES. TALKING TO OTHERS TO CONVEY INFORMATION EFFECTIVELY. GIVING FULL ATTENTION TO WHAT OTHER PEOPLE ARE SAYING, TAKING TIME TO UNDERSTAND THE POINTS BEING MADE, ASKING QUESTIONS AS APPROPRIATE, AND NOT INTERRUPTING AT INAPPROPRIATE TIMES. BEING AWARE OF OTHER'S REACTIONS AND UNDERSTANDING WHY THEY REACT AS THEY DO. ACTIVELY LOOKING FOR WAYS TO HELP PEOPLE. ADJUSTING ACTIONS IN RELATION TO OTHER'S ACTION. THE ABILITY TO SPEAK FLUENTLY IN BOTH THE ENGLISH AND CHINESE LANGUAGES TO COMMUNICATE WITH CHINESE TOURIST CUSTOMERS IS NOT A REQUIREMENT BUT IS HIGHLY ADVANTAGEOUS.
Full or Part Time: Full Time
Hours per Week: 35
Hours per Day: 7
Payment Frequency: Biweekly
Overtime Available: Yes
Overtime Rate: $18.21 - $19.71
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: All CNMI and Federal Income Taxes, share in medical insurance and 401(k) retirement plan, if applicable.
Required tools, supplies and Equipment to be provided: Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned.
Anticipated starting date of employment: 10/1/2021
Anticipated closing date of employment: 9/30/2022
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: N/A
Fringe Benefits: Paid leave, Holiday pay, and 401(k) retirement plan subject to company policy.
Comments: The job opportunity is a temporary, full-time position commencing on October 1, 2021 to September 30, 2022. THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total number of work hours equal to at least three fourths of the workdays of the total period that begins with the first workday after the arrival of the worker at the place of employment or the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: If the worker completes 50 percent of the work contract period, the employer will provide, reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Prospective U.S. worker applicants are advised to apply for the job opportunity directly with the employer by: a) sending a resume via email to Mr. Glicerio Arago, Century Tours, Inc. with postal address P.O. Box 10000 PMB 1028 PPP, Saipan, MP 96950; or hand deliver to the employer's HR Office located on the 2nd floor of the POI Building, GSE Area, International Terminal Lp, I'Fadang, Saipan, during regular office hours from 8:00AM to 5:00PM, Monday-Friday, with telephone number +1 670-235-3715; b) picking up an application form and submitting a filled-out document along with the resume via email at ceti.hr@saipan.travel or in person at the employer's HR Office during regular office hours, c) via the CNMI Department of Labor's website: https://www.marianaslabor.net