Vacancies > Job Vacancy Announcement Detail

Job Vacancy Announcement Detail

Employer: Saint Trading Co., Inc.
DBA: Saint Trading Co., Inc.
Address: P.O.Box 504330 CK, Marianas Insurance Bldg., San Jose Village,
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-235-5009
Contact Saint Trading Co., Inc. via email

Job Vacancy Announcement JVA
JVA Type: Renewal
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 10
Number of Openings Currently Available 10
Specific Worksite location: Saipan
Job Classification: Sales and Related Occupations
Job Title: Customer Service Specialist
Announcement Number: 21-10-92936
Job Classification: Sales and Related Occupations
Opening Date: 10/20/2021
Closing Date: 11/10/2021
Salary Range: $10.99 to $10.99 / Hourly
Job Title: Customer Service Specialist
Job Duties: Interact with customers to provide basic or scripted information in response to routine inquires about products and services. may handle and resolve general complaints. Excludes individuals whose duties are primary installation, sales, repair and technical support. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complains. Check to ensure that appropriate changes were made to resolve customer's problems. Keep records of customer interactions or transactions, recording details of inquiries, complains, or comments, as well as actions taken. Resolve Customers Service or billing complains by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
High School Diploma Required? Yes
Qualification Requirements: Must have at least Twelve (12) Months of Working Experience. Knowledge of customer reviews and assessments, Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures and systems such as word processing, managing flies and records, and other office procedures and terminology.
Full or Part Time: Full Time
Hours per Week: 35
Hours per Day: 7
Payment Frequency: Bi-Weekly
Overtime Available: Yes
Overtime Rate: $16.36 - $16.36
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Deductions from pay will be CNMI Withholding Tax, Federal Withholding Tax, Social Security and Medicare Contribution. Employer will assist employees in securing board and lodging at no cost.
Required tools, supplies and Equipment to be provided: Workers will be provided, without charge or deposit charge, all tools, supplies and equipment required to perform the duties assigned.
Anticipated starting date of employment: 10/20/2021
Anticipated closing date of employment: 9/30/2022
Housing Provided: Yes
Food Provided: Yes
Transportation required: Yes
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: Chalan Kanoa to Sanjose Back
Fringe Benefits: None
Comments: Interested Applicants send their resume to our email or you may call us to our telephone number (670) 235-5009. our office is open Monday to Friday 10:00AM to 5:00PM.