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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Saint Trading Co., Inc. |
| DBA: | Saint Trading Co., Inc. |
| Address: | P.O.Box 504330 CK, Marianas Insurance Bldg., San Jose Village, Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-235-5009 |
| Other Number: | 670-235-5009 |
| Contact Saint Trading Co., Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 5 |
| Number of Openings Currently Available | 5 |
| Specific Worksite location: | Saipan |
| Job Classification: | Sales and Related Occupations |
| Job Title: | CUSTOMER SERVICE SPECIALIST |
| Announcement Number: | 21-12-93102 |
| Job Classification: | Sales and Related Occupations |
| Opening Date: | 12/1/2021 |
| Closing Date: | 12/22/2021 |
| Salary Range: | $10.91 to $10.91 / Hourly |
| Job Title: | CUSTOMER SERVICE SPECIALIST |
| Job Duties: | Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties primarily installation, sales, repair, and technical support. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | 12 MONTHS EXPERIENCE REQUIRED. Applicants must be knowledgeable of principle and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology. knowledge of electronic equipment and computer applications. |
| Full or Part Time: | Full Time |
| Hours per Week: | 35 |
| Hours per Day: | 7 |
| Payment Frequency: | BI-WEEKLY |
| Overtime Available: | Yes |
| Overtime Rate: | $16.36 - $16.36 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | CNMI WITHHOLDING TAX, FEDERAL WITHHOLDING TAX, SOCIAL SECURITY AND MEDICARE CONTRIBUTIONS. EMPLOYER WILL ASSIST IN SECURING BOARD AND LODGING AT NO COST TO EMPLOYEES. |
| Required tools, supplies and Equipment to be provided: | ALL EMPLOYEES WILL BER PROVIDED, WITHOUT CHARGE OR DEPOSIT ALL TOOLS AND SUPPLIES NECESSARY IN THE THE PERFORMANCE OF JOB. |
| Anticipated starting date of employment: | 1/1/2022 |
| Anticipated closing date of employment: | 12/31/2022 |
| Housing Provided: | Yes |
| Food Provided: | No |
| Transportation required: | Yes |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | CHALAN KANOA POST OFFICE TO SAN JOSE AND BACK |
| Fringe Benefits: | NONE |
| Comments: | THIS IS A TEMPORARY, FULL TIME POSITION. INTERESTED APPLICANTS MAY EMAIL RESUME TO saint_trading1986@yahoo.com OR MAY CALL TELEPHONE NUMBER (670) 235-5009 FROM MONDAY TO FRIDAY, 10:00 AM TO 5:00 PM |