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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Micronesia Resort Inc. |
| DBA: | Micronesia Resort Inc. |
| Address: | P.O. Box 5152 CHRB Saipan, Northern Mariana Islands 96950 United States |
| Phone: | 670-322-3311 |
| Other Number: | 670-285-1711 |
| Contact Micronesia Resort Inc. via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 4 |
| Number of Openings Currently Available | 4 |
| Specific Worksite location: | Chalan Pale Arnold Main Road, San Roque |
| Job Classification: | Office and Administrative Support Occupations |
| Job Title: | Front Desk Supervisor |
| Announcement Number: | 22-07-97194 |
| Job Classification: | Office and Administrative Support Occupations |
| Opening Date: | 7/21/2022 |
| Closing Date: | 8/11/2022 |
| Salary Range: | $12.41 to $12.41 / Hourly |
| Job Title: | Front Desk Supervisor |
| Job Duties: | Supporting management of Front Office Team, Monitoring and supporting progress toward guest services and Front Office goals. Ensuring exceptional customer service. Managing projects and policies. Performing additional responsibilities; providing information to supervisors and co-workers, analyzing information and evaluating results to choose the best solution and solve problems. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Operate telephone switchboard station. Process all check-ins, outs and payment types including resolving any charge. Run daily reports, identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications. Supervises access to safe deposit boxes. Have knowledge of principles and processes for providing guest and personal services including handling large group. Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers. Informing and/or updates the executives, the peers and the subordinates on relevant information in a timely manner, functioning in place of the Front Office Manager in his/her absence, communicating critical information from pre- and post-convention meetings to the Front Office staff, participating in departmental meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results. Running Front office shifts whenever necessary. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | Requires a high school diploma or equivalent. Have at least one year of work related experience on supervision and customer service; Able to demonstrate specific skills: 1. Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do. 2. Speaking-Talking to others to convey information effectively. 3. Service Orientation-Actively looking for ways to help people. 4. Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.5. Coordination- Adjusting actions in relation to others' actions. Be able and willing to work in flexible shifts, days, evening, night, weekend and holidays. |
| Full or Part Time: | Full Time |
| Hours per Week: | 40 |
| Hours per Day: | 8 |
| Payment Frequency: | biweekly |
| Overtime Available: | Yes |
| Overtime Rate: | $18.62 - $18.62 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | Chapter 2 local tax/Chapter 7 federal tax/optional $100.00 dormitory monthly consumption of water/utility & optional health insurance |
| Required tools, supplies and Equipment to be provided: | Company uniform and equipment needed to perform task |
| Anticipated starting date of employment: | 9/15/2022 |
| Anticipated closing date of employment: | 9/14/2023 |
| Housing Provided: | Yes |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | n/a |
| Fringe Benefits: | duty meal, (15) days paid vacation leave after one (1) year of service, 9 holiday pay,optional health insurance & housing. |
| Comments: |