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Job Vacancy Announcement Detail


Employer: Ambyth Shipping Micronesia, Inc.
DBA: Ambyth Shipping Micronesia, Inc.
Address: P.O. Box 503681
Saipan, Northern Mariana Islands
96950 United States
Phone: 670-322-0970
Contact Ambyth Shipping Micronesia, Inc. via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 1
Number of Openings Currently Available 1
Specific Worksite location: Saipan
Job Classification: Office and Administrative Support Occupations
Job Title: Customer Service Representative
Announcement Number: 22-08-97326
Job Classification: Office and Administrative Support Occupations
Opening Date: 8/4/2022
Closing Date: 8/25/2022
Salary Range: $9 to $10 / Hourly
Job Title: Customer Service Representative
Job Duties: Under the direct supervision of the Logistics Manager, the Customer Service Representative is responsible for booking and coordinating outbound/inbound shipment (ocean/air) and Compiling shipping documents to expedite removal of cargo from dock/airport and prepares billing for shipping charges and provides office administrative and clerical assistance by performing the following duties. 2. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned: 2.1 Examines ship’s manifest and bills of lading to determine work procedures for releasing cargo. 2.2 Notifies consignee or agent by telephone or letter of arrival dates of shipment, customs clearance requirements, cargo availability and demurrage charges. 2.3 Stamps bill of Lading so that cargo can be removed from port yard and Container Freight Station. 2.4 Computes with information provided from bills of ladings to generate various reports. 2.5 Prepares billing reports and submits to accounting department for collection. 2.6 Obtains cargo data from shipper such as cargo type, weight, measurement, destination and shipping data in order to determine allocation of cargo and fully utilize capacity of each hip. 2.7 Consults booking sheet to ascertain availability of cargo space. 2.8 Informs shipper of ship’s name in which cargo is laden, sailing and delivery date of cargo. 2.9 Prepares various container reports are sent to respective Principals. 2.10 Composes, types letters or correspondences from drafts and oral directives. 2.11 Prepare quotes for customers. 2.12 Provides customer(s) shipping details. 2.13 Operates a multi-line telephone; Takes messages, gives information to callers; Screens and routes calls to appropriate destination. 2.14 Greets the public, staff and others in a professional, courteous manner; Ascertains nature of business and directs visitors or callers to appropriate department or person. 2.15 Maintains various logs, spreadsheets and manuals. 2.16 Routes all incoming and outgoing faxes messages to respective persons or divisions. 2.17 Procures supplies, office cleaning supplies and materials, parts as needed. In accordance with purchasing procedures. 2.18 Operates office equipment including PC, adding machine, copy machine, postage machine, printer and other machines. 2.19 Maintenance office files and records in accordance with internal procedures. Responsible for the maintenance of the central filing system. 2.20 Perform a full range of customer service duties related to area of assignment; provide information to customers requiring the use of judgment and the interpretation of policies, rules, and procedures. 2.21 Monitor Process Key Performance Indicators of Logistics and Trucking divisions. 2.22 Assist with External Provider evaluation. Maintain and update the Approved External Provider List File.
High School Diploma Required? Yes
Qualification Requirements: 2 years college education preferred, High School graduate required. Six months related experience and/or training.
Full or Part Time: Full Time
Hours per Week: 40
Hours per Day: 8
Payment Frequency: Bi-weekly
Overtime Available: No
Overtime Rate: $0 - $0
Rate x 1.5 per hour Exempted: Yes
Specify All Payroll Deductions: FICA and other CNMI Taxes
Required tools, supplies and Equipment to be provided: None.
Anticipated starting date of employment: 8/15/2022
Anticipated closing date of employment: 3/15/2023
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: 0
Fringe Benefits: Medical insurance, paid vacation leave and sick leave, paid company observed holidays.
Comments: Interested and eligible applicants can apply in person at the Human Resources office of Ambyth Shipping Micronesia, Inc. located at Pacific Trading Bldg., Pale Arnold Road, Saipan. Office hours from Monday to Friday,8:00 AM to 5:00 PM, Telephone Nos. (670) 322-0970/097 or send application along with resume to hr@@mabythsaipan.com or visit our website www.ambyth.com. Applications and resume must be received no later than the closing date shown above.Only shortlisted candidates will be called for interview. Ambyth Shipping Micronesia, Inc. has a Zero Tolerance Substance Abuse Workplace Policy in effect and requires the successful candidate to submit to a pre-employment Drug Test. AMBYTH is an Equal Opportunity Employer.