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Vacancies > Job Vacancy Announcement Detail
Job Vacancy Announcement Detail
| Employer: | Interpacific Resort (Saipan) Corp |
| DBA: | Interpacific Resort (Saipan) Corp |
| Address: | P.O. Box 502370 Saipan, Northern Mariana Islands 96950 Northern Mariana Islands |
| Phone: | 670-234-7976 |
| Other Number: | 670-234-2043 |
| Contact Interpacific Resort (Saipan) Corp via email | |
| Job Vacancy Announcement | JVA |
| JVA Type: | New |
| Island | Saipan |
| FLSA Covered? | Yes, covered |
| DOD related? | No |
| PERM related? * | No |
| VEVRAA related? | No |
| Original Number of Openings: | 1 |
| Number of Openings Currently Available | 1 |
| Specific Worksite location: | SAN ANTONIO SAIPAN |
| Job Classification: | Personal Care and Service Occupations |
| Job Title: | Front Desk Supervisor |
| Announcement Number: | 22-12-100445 |
| Job Classification: | Personal Care and Service Occupations |
| Opening Date: | 12/20/2022 |
| Closing Date: | 1/10/2023 |
| Salary Range: | $8.5 to $9.5 / Hourly |
| Job Title: | Front Desk Supervisor |
| Job Duties: | Supervise and oversee the front desk operation and clerks assigned to greeting and checking guests into the hotel. Resolves customer complaints or answer customers' questions regarding services, policies and procedures. Supervises the work of Clerks to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Provides guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. Implements corporate or departmental policies, procedures, and service standards in conjunction with management. Openly communicates job performance problems to identify causes and issues and to work on resolving problems. Trains or instructs employees in job duties or company policies or arranges for training to be provided. Prepares shift reports and other reports as requested by the company. Interprets and communicates work procedures and company policies to staff. Monitors cash transactions, collection of payments, currency exchange, etc. Establishes room assignments and assists guests in total check-in, including computer entries. Coordinates with other departments of the hotel to ensure best services are provided. Performs other related duties as assigned. |
| High School Diploma Required? | Yes |
| Qualification Requirements: | Two (2) years previous experience as a Front Desk Supervisor is required. Must be resourceful, take ownership of problems and issues that arise and have excellent problem-solving skills. Must have the ability to work well under pressure and to lead a team. In addition to managing the daily operations at the desk, must have the ability to provide the Front Desk Clerks with necessary training and support. Able to communicate in Korean or Japanese is preferred. Must be able to work graveyard shifts, evenings, weekends and holidays. |
| Full or Part Time: | Full Time |
| Hours per Week: | 35 |
| Hours per Day: | 7 |
| Payment Frequency: | BI-WEEKLY |
| Overtime Available: | Yes |
| Overtime Rate: | $12.75 - $14.25 |
| Rate x 1.5 per hour Exempted: | No |
| Specify All Payroll Deductions: | CNMI & Federal Taxes |
| Required tools, supplies and Equipment to be provided: | NONE |
| Anticipated starting date of employment: | 1/9/2023 |
| Anticipated closing date of employment: | 1/8/2024 |
| Housing Provided: | No |
| Food Provided: | Yes |
| Transportation required: | No |
| If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: | NONE |
| Fringe Benefits: | Subject to company policy. |
| Comments: | Resumes and Applications may be submitted to hrcoordinator@picsaipan.com or may be submitted to PIC Saipan Security Desk. PIC applications are available at the PIC Security Desk by the Loading Dock/Employee Entrance. Incomplete applications will NOT be accepted or considered. Skills testing may be required. |