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Job Vacancy Announcement Detail


Employer: Marianas Staffing Solutions, Incorporated
DBA: Marianas Staffing Solutions, Incorporated
Address: P.O Box 502370
Saipan , Northern Mariana Islands
96950 United States
Phone: 670-286-1947
Other Number: 670-237-5193
Contact Marianas Staffing Solutions, Incorporated via email

Job Vacancy Announcement JVA
JVA Type: New
Island Saipan
FLSA Covered? Yes, covered
DOD related? No
PERM related? * No
VEVRAA related? No
Original Number of Openings: 3
Number of Openings Currently Available 3
Specific Worksite location: Marianas Staffing Solutions, Incorporated
Job Classification: Office and Administrative Support Occupations
Job Title: Guest Service Representative
Announcement Number: 23-03-100856
Job Classification: Office and Administrative Support Occupations
Opening Date: 3/16/2023
Closing Date: 4/6/2023
Salary Range: $8.08 to $9.29 / Hourly
Job Title: Guest Service Representative
Job Duties: PROCESS ALL CHECK-INS, CHECK-OUTS AND PAYMENT TYPES INCLUDING RESOLVING ANY CHARGES. -PREPARE DAILY REPORTS, IDENTIFY ANY SPECIAL REQUESTS, REVIEW AND VERIFY REPORTS FOR ACCURACY. -REVIEW SHIFT LOGS/DAILY MEMO BOOKS AND DOCUMENT PERTINENT INFORMATION INTO LOGBOOKS. -COUNT AND VERIFY BANK AT THE BEGINNING AND END OF SHIFT, TO ENSURE ACCURACY. -BALANCE AND DROP RECEIPTS ACCORDING TO ACCOUNTING DEPT. SPECIFICATIONS. -OVERSEE ACCESS TO SAFE DEPOSIT BOXES. -HAVE KNOWLEDGE OF PRINCIPLES AND PROCESSES FOR PROVIDING GUESTS WITH PERSONAL SERVICES, IN ADDITION TO LARGE GROUPS. -RESPOND TO GUEST REQUESTS FOR SPECIAL ARRANGEMENTS OR SERVICES BY MAKING ARRANGEMENTS OR IDENTIFYING APPROPRIATE PROVIDERS. -GATHER, SUMMARIZE, AND PROVIDE INFORMATION TO GUESTS ABOUT THE PROPERTY AND THE SURROUNDING AREA AMENITIES, INCLUDING SPECIAL EVENTS AND ACTIVITIES. -ORGANIZE SPECIAL FUNCTIONS SUCH AS VIP COCKTAIL RECEPTIONS. -ARRANGE FOR SECRETARIAL SERVICES, IF NEEDED. -WORKS CLOSELY WITH THE HOUSEKEEPING DEPARTMENT IN KEEPING ROOM STATUS REPORTS UP TO DATE. -COORDINATE REQUESTS FOR MAINTENANCE AND REPAIR WORK. -WHENEVER NECESSARY, ASSIST IN VERIFYING ROOM CONDITION BEFORE CHECK IN TIME. -PRESENT OPTIONS AND ALTERNATIVES TO GUESTS AND OFFER ASSISTANCE IN MAKING CHOICES. -ASSIST GUESTS WITH BAGGAGE AND LEAD THEM TO THEIR ROOMS, IF NEEDED. -ASSIST WITH GUEST ARRIVALS SUCH AS PICK-UP REQUESTS TO AND FROM AIRPORT. -OPERATE TELEPHONE SWITCHBOARD STATION. -STANDBY AT ARRIVAL TERMINAL FOR FLIGHT ARRIVALS, IF NECESSARY. -DOCUMENT ALL TRIPS PRIOR TO THE START OF AND AT THE CONCLUSION OF EACH TRIP. -INSPECT PROPERTY VEHICLES FOR DAMAGE AND CLEANLINESS. -OVERSEE FRONT OFFICE SHIFTS WHENEVER NECESSARY. -ABLE TO OPERATE OPERA SYSTEM AND MICROS MATERIAL CONTROL OF FRONT OFFICE DEPARTMENT. -ANSWERS INCOMING CALLS USING APPROPRIATE ETIQUETTE. -PERFORM OTHER RELATED TASK AS ASSIGNED AND DETERMINED BY THE DEPARTMENT HEAD.
High School Diploma Required? Yes
Qualification Requirements: High School Diploma/GED. At least one year of work-related experience. PROFESSIONAL APPEARANCE. ABLE TO LIFT AND CARRY 30LBS. PROBLEM SOLVING SKILLS, STAMINA TO STAND FOR LONG PERIODS, ORGANIZED AND DETAILED ORIENTED, ABLE TO WORK FLEXIBLE SCHEDULES, WEEKENDS AND HOLIDAYS.
Full or Part Time: Full Time
Hours per Week: 35
Hours per Day: 7
Payment Frequency: Bi-Weekly
Overtime Available: Yes
Overtime Rate: $12.12 - $13.94
Rate x 1.5 per hour Exempted: No
Specify All Payroll Deductions: Local and Federal Taxes as required by law.
Required tools, supplies and Equipment to be provided: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned.
Anticipated starting date of employment: 6/15/2023
Anticipated closing date of employment: 6/14/2024
Housing Provided: No
Food Provided: No
Transportation required: No
If transportation is required, daily transportation to and from the worksite(s) will be provided to the workers. Daily pick-up place(s) will be at: 0
Fringe Benefits: Shift duty meal, Medical Insurance, Vacation Leave, Holiday Pay, and other benefit approved by the management. Worker's Compensation provided.
Comments: The job opportunity is a temporary, full-time position commencing June 15, 2023 to June 14, 2023.THREE-FOURTHS GUARANTEE: Workers will be offered employment for a total of number of work hours equal to at least three fourths of the workdays of the total period and begins with the first workday after the arrival of the worker at the place of employment of the advertised contractual first date of need, whichever is later, and ends on the expiration date specified in the work contract or in its extensions, if any. TRANSPORTATION AND SUBSISTENCE: required by 20 CFR655.423(j)(l); If the worker completes 50 percent of the work contract period, the employer will provide reimburse, or advance payment for the worker's transportation and subsistence from the place of recruitment to the place of work. Upon the completion of the work contract or where the worker is dismissed earlier, the employer will provide or pay for the worker's reasonable cost of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer or where the employer has appropriately reported a worker's voluntary abandonment of employment. The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved. Frequency of pay: Bi-weekly, subjected to mandatory payroll tax deduction required by law (20 CFR 655.423(h). Upon conclusion of the job opportunity, employer will provide the return transportation and substance to the place of origin or place of recruitment (20 CFR 655.423(k)(1))Employer-Provided Tools and Equipment: Workers will be provided, without charge or deposit charge, all tools, supplies, and equipment required to perform the duties assigned (20 CFR 655.423(k)).This is a non-exempt position and is eligible to receive overtime compensation in accordance to The Fair Labor Standards Act (FLSA). Interested applicants may apply to Marianas Staffing Solutions on the following verifiable methods: Submit application/resume to mssmri2021@gmail.com and/or may apply via https:/ /marianaslabor.net. You may call at (670)237-5193. Office hours from Monday to Friday, 8:oo am to 5:00 pm, except Holidays.